Privacy policy
Privacy Policy of www.gruppocatapano.com
This Website collects some Personal Data of its Users.
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Data Controller
LOOIAL SRL
Registered Office: Via Duomo N.62, 80131 Naples (NA), Italy
REA Number: NA –
Tax Code and VAT Number: IT07124011219
Share Capital: Euro 10,000 paid-in
Email address of the Data Controller: gruppocatapano@looial.com
Types of Data Collected
Among the Personal Data collected by this Website, either independently or through third parties, there are:
• Tracking Tools
• Usage Data
• Number of Users
• City
• Device Information
• Session Statistics
• Latitude and Longitude
• Browser Information
• First Name and Last Name
• Username and Password
• Phone Number
• Payment Information
• Purchase History
• Billing Address
• Session Duration
• Scroll Interaction
• Clicks and Mouse Movements
• Interaction Events and Page Events
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the Data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all data requested by this Website is mandatory. If the User refuses to provide such data, it may be impossible for this Website to provide the Service. In cases where this Website indicates certain Data as optional, Users are free to refrain from communicating such Data without any consequences on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Data Controller.
The eventual use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website aims to provide the Service requested by the User, as well as the additional purposes described in this document and in the Cookie Policy.
The User assumes responsibility for Personal Data of third parties obtained, published, or shared through this Website.
Methods and Place of Processing the Collected Data
Processing Methods
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal staff, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, appointed as necessary, Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.
Place
The Data are processed at the Data Controller’s operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. For further information on the location of the processing, the User can refer to the section regarding the details of the processing of Personal Data.
Retention Period
Unless otherwise specified in this document, Personal Data are processed and stored for the time required by the purpose for which they were collected and may be kept for a longer period due to legal obligations or based on the consent of the Users.
Purposes of Processing the Collected Data
The User’s Data are collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any fraudulent or harmful activities, as well as for the following purposes:
• Tag management
• Displaying content from external platforms
• Statistics
• Payment management
• Interaction with data collection platforms and other third parties
• Advertising
• Performance testing of content and functionalities (A/B testing)
• Heat mapping and session recording
To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the section “Details on the Processing of Personal Data”.
Details on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Payment Management
Unless otherwise specified, this Website processes all payments via credit card, bank transfer, or other means through external payment service providers. In general, unless stated otherwise, Users are asked to provide payment details and personal information directly to these payment service providers. This Website is not involved in the collection and processing of such information; it will instead receive a notification from the respective payment service provider regarding the successful payment.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc. that allows the User to make online payments.
Personal Data processed: surname; purchase history; usage data; email; billing address; payment information; device information; first name; phone number; password; tracking tools; username; various types of data as specified in the service’s privacy policy.
Place of processing: See PayPal’s privacy policy – Privacy Policy.
Tag Management
This type of service is functional to the centralized management of tags or scripts used on this Website. The use of such services involves the flow of User Data through them and, if applicable, their retention.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: tracking tools.
Place of processing: Ireland – Privacy Policy.
Heat Mapping and Session Recording
Heat mapping services are used to identify areas of this Website with which Users interact most frequently, to detect which of them attract the most interest. These services allow monitoring and analyzing traffic data and are used to track User behavior. Some of these services may record sessions and make them available for later viewing.
Microsoft Clarity (Microsoft Corporation)
Microsoft Clarity is a heat mapping and session recording service provided by Microsoft Corporation. Microsoft processes or receives Personal Data through Microsoft Clarity, which may be used for any purpose in accordance with Microsoft’s privacy policy, including improving and providing Microsoft Advertising.
Personal Data processed: clicks; session duration; interaction events; page events; scroll interactions; mouse movements; tracking tools.
Place of processing: United States – Privacy Policy.
Interaction with Data Collection Platforms and Other Third Parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website to save and reuse data. If one of these services is installed, it may collect usage data related to the pages where it is installed, even if Users do not use the service.
Mailchimp Widget (Intuit Inc.)
The Mailchimp widget allows interaction with the email address management and message sending service provided by Intuit Inc.
Personal Data processed: surname; usage data; email; first name; phone number; tracking tools.
Place of processing: United States – Privacy Policy.
MailerLite Widget (UAB “Mailerlite”)
The MailerLite widget allows interaction with the email address management and message sending service provided by UAB “Mailerlite”.
Personal Data processed: surname; email; first name.
Place of processing: Lithuania – Privacy Policy.
Advertising
This type of service allows the use of User Data for commercial communication purposes. These communications are displayed on this Website in the form of banners and other advertising forms, also in relation to the User’s interests. This does not mean that all Personal Data is used for this purpose. Data and usage conditions are specified below. Some of the services listed below may use tracking tools to identify the User or employ behavioral retargeting techniques, meaning displaying personalized ads based on the interests and behavior of the User, detected even outside this Website. For more information about this, we suggest checking the privacy notices of the respective services. Generally, these services offer the option to opt-out of such tracking. In addition to any opt-out feature provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the specific section “How to Disable Interest-Based Advertising” in this document.
Query Click (Query Click Limited)
Query Click is an advertising service provided by Query Click Limited.
Personal Data processed: usage data; tracking tools.
Place of processing: United Kingdom – Privacy Policy.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and track User behavior.
Google Analytics 4 (Google Ireland Limited)
Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads in its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. For more information, please consult Google’s official documentation.
To understand how Google uses data, please refer to Google’s partner policies.
Personal Data processed: city; usage data; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; tracking tools.
Place of processing: Ireland – Privacy Policy – Opt-Out.
Google Analytics (Universal Analytics) with IP anonymization (Google Ireland Limited)
Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads in its advertising network. This integration of Google Analytics anonymizes your IP address. Anonymization works by shortening the IP address within the boundaries of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases will the IP address be sent to Google servers and shortened within the United States.
Privacy Policy Overview
To understand how Google uses data, please refer to Google’s partner policies.
Personal Data Processed: Usage Data; Tracking Tools.
Location of Processing: Ireland – Privacy Policy – Opt Out.
Performance Testing of Content and Features (A/B testing)
The services in this section allow the Data Controller to track and analyze the User’s response, in terms of traffic or behavior, related to changes in the structure, text, or any other component of this Website.
Google Optimize (Google Ireland Limited)
Google Optimize is an A/B testing service provided by Google Ireland Limited (“Google”).
Google may use Personal Data to contextualize and personalize ads in its advertising network.
Personal Data Processed: Usage Data; Tracking Tools.
Location of Processing: Ireland – Privacy Policy.
Google Optimize 360 (Google Ireland Limited)
Google Optimize 360 is an A/B testing service provided by Google Ireland Limited (“Google”).
This service allows the Data Controller to target groups of Users based on their past use of this Website. Users who disable tracking by Google Analytics will not be included in the experiments created within Google Optimize 360.
Google may use Personal Data to contextualize and personalize ads in its advertising network.
Personal Data Processed: Usage Data; Tracking Tools.
Location of Processing: Ireland – Privacy Policy.
Viewing Content from External Platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them. This type of service may still collect data on web traffic related to the pages where the service is installed, even when users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font style display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data Processed: Usage Data; Tracking Tools.
Location of Processing: Ireland – Privacy Policy.
Font Awesome (Fonticons, Inc.)
Font Awesome is a font style display service managed by Fonticons, Inc. that allows this Website to integrate such content within its pages.
Personal Data Processed: Usage Data; Tracking Tools.
Location of Processing: United States – Privacy Policy.
Information on how to disable interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users can read more about how to disable interest-based advertising in the dedicated section of the Cookie Policy.
Cookie Policy
This Website uses Tracking Tools. To learn more, Users can refer to the Cookie Policy.
Additional Information for Users
Legal Basis for Processing
The Data Controller processes Personal Data related to the User if one of the following conditions is met:
• The User has given consent for one or more specific purposes.
• The processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
• The processing is necessary to comply with a legal obligation to which the Controller is subject;
• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
• The processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.
It is always possible to request the Controller to clarify the specific legal basis of each processing and in particular to specify whether the processing is based on the law, provided by a contract, or necessary to conclude a contract.
Further Information on Retention Period
Unless otherwise specified in this document, Personal Data are processed and stored for the time required by the purpose for which they were collected and may be retained for a longer period due to legal obligations or based on the consent of Users.
Therefore:
• Personal Data collected for purposes related to the execution of a contract between the Controller and the User will be retained until the completion of such contract.
• Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until the satisfaction of that interest. The User can obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
• When the processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Controller may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, upon expiration of that term, the rights of access, deletion, correction, and the right to data portability can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with respect to the Data processed by the Controller.
In particular, within the limits provided by law, the User has the right to:
• Withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
• Object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent.
• Access their Data. The User has the right to obtain information about the Data processed by the Controller, about certain aspects of the processing, and to receive a copy of the Data processed.
• Verify and request rectification. The User can verify the accuracy of their Data and request its update or correction.
• Obtain the limitation of processing. The User can request the limitation of the processing of their Data. In that case, the Controller will not process the Data for any other purpose than their retention.
• Obtain deletion or removal of their Personal Data. The User can request the deletion of their Data by the Controller.
• Receive their Data or have them transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to obtain their transfer without obstacles to another controller.
• Lodge a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad, including to any international organization governed by international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Controller to protect their Data.
Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Controller, or to pursue a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.
It is noted that if their Data is processed for direct marketing purposes, Users may object to the processing at any time, free of charge and without providing any reason. If Users object to the processing for direct marketing purposes, Personal Data will no longer be processed for such purposes. To find out whether the Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.
How to Exercise Rights
To exercise their rights, Users can send a request to the contact details of the Controller indicated in this document. The request is free of charge, and the Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectifications, deletions, or limitations of processing will be communicated by the Controller to each of the recipients, if any, to whom Personal Data have been disclosed, unless this proves impossible or involves a disproportionate effort. The Controller will inform the User of such recipients if they request it.
Further Information on Processing
Defense in Court
The Personal Data of the User may be used by the Controller in court or in the preparatory stages of any potential legal action for the defense against abuses in the use of this Website or connected Services by the User. The User acknowledges that the Controller may be obliged to disclose Data by order of public authorities.
Specific Notices
At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual notices regarding specific Services, or the collection and processing of Personal Data.
System Logs and Maintenance
For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may contain Personal Data, such as the User’s IP address.
Information Not Contained in This Policy
Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time notifying Users on this page and, if possible, on this Website as well as, where technically and legally feasible, sending a notification to Users through one of the contact details they have. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.
If the changes concern processing whose legal basis is consent, the Controller will collect the User’s consent again if necessary.
Definitions and Legal References
Personal Data (or Data)
Personal Data means any information that, directly or indirectly, also in connection with any other information, including a personal identification number, identifies or can identify a natural person.
Usage Data
Usage Data are the information collected automatically through this Website (including by third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User connecting to this Website, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the response from the server (success, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal characteristics of the visit (for example, the time spent on each page) and details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.
User
The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural person, legal entity, public authority, service, or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural person, legal entity, public authority, service, or other body that determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website
The hardware or software tool by which the Personal Data of the User is collected.
Legal References
This privacy statement is prepared in accordance with the provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).